Frequently Asked Questions

1. What types of board games do you sell? We offer a wide variety of board games to cater to all interests and age groups. Our selection includes classic board games, strategy games, family-friendly games, party games, cooperative games, card games, role-playing games (RPGs), and more.

2. How do I know which board game is right for me? Choosing the perfect board game can be daunting with so many options available. Our website features helpful guides, reviews, and recommendations to assist you in finding the ideal game based on your preferences, player count, age group, and desired level of complexity. Additionally, feel free to reach out to our knowledgeable staff for personalized suggestions.

3. Do you offer gift cards? Currently do not offer gift cards. However we’re looking to add that feature in the near future!

4. What are your shipping options and delivery times? We offer various shipping options to accommodate your needs, including standard and expedited shipping. Delivery times depend on your location and the shipping method selected. You can estimate shipping costs and delivery times during the checkout process.

5. Do you ship internationally? Currently we only ship within Canada. International shipping coming soon.

6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your board game, you may return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging. Please refer to our Returns & Exchanges page for detailed instructions.

7. Do you offer discounts for bulk orders or wholesale purchases?  We do not offer wholesale purchases but we have from time to time, promotions for discounted prices for multiple board games or bundles so stay tuned and sign up to our newsletter to be the first in the know!

8. How can I stay updated on new arrivals and promotions? To stay informed about the latest board game releases, promotions, and special events, we recommend subscribing to our newsletter and following us on social media platforms such as Facebook, Twitter, and Instagram. You can also check our website regularly for updates and announcements.

9. How can I contact customer support if I have further questions? If you have any additional questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at [insert email address] or through our online contact form. We strive to respond promptly to all inquiries and provide exceptional service to our valued customers.